Manager
3.
8 Full-time 10 hours ago Full Job Description With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting.
From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do.
Our people are what drive the business forward.
We are seeking a Manager, NESNA Marketing and Operations to join our team at the Nissan North Americas Headquarters in Franklin, TN.
Job
Summary:
Manages the day to day business for Nissan Extended Services, North America (NESNA) in all areas related to Marketing and Operations, ensuring programs and activities are implemented to meet divisional sales and profitability objectives.
Identifies opportunities for improvement.
Recommends and manages processes and actions that support the organization's objectives.
Manages vendors that support extended service contract products.
Those products include vehicle service contracts, pre-paid maintenance contracts, GAP and ancillary product contracts.
Job Functions include but are not limited to:
Manages the annual pricing reviews to ensure competitiveness and financial stability of extended service contracts programs.
Manages the VSC (Vehicle Service Contracts) Dealer Support Call Center.
Prepares and manages department budgets, ensuring expenditures are on target.
Manages the development and enhancement of extended service contract offerings and provides recommendations to management.
Acts as intermediary to resolve issues between customers and dealers or affiliated organizations.
Works with internal I.
T.
department to identify and update system deficiencies.
Develops and manages new processes, policies and procedures to ensure customer satisfaction with extended service contract related products and services.
Oversees the development, production and maintenance of all marketing communication materials, including bulletins, POP, brochures and limited warranty integration materials.
Ensure that all communication materials meet applicable Nissan and Infiniti visual identity/brand guidelines.
Manages all VSC sales reporting.
This includes monthly VSC Performance Reports as well as ad hoc reports for management and field.
Reporting utilizes host, PCMI applications as well as Tableau reporting tool.
Manages relationship with Third Party Representation vendors.
Monitors compensation plan, general activities, and overall performance.
Collaborates with vendors to provide business-related support to vehicle service contract programs.
This includes attending trade shows, keeping abreast of new technologies and reviewing recommendations, determining applicability, and presenting to management and potentially NESNA board of advisors.
Ability to manage Direct Sales Channel for NESNA.
Management Accountabilities:
Has nonexempt through Specialist-level exempt subordinates or contractors.
Supervises and provides leadership, coaching, guidance, training and staff development; interviews and selects unit employees; plans and evaluates employee performance; transfers, and promotions; counsels and disciplines employees as necessary; recommends termination when appropriate; and monitors time and attendance of subordinates.
As necessary, performs other related duties of which the above are representative.
Minimum Requirements:
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.
Job Knowledge and Skill:
Knowledge of accounting and finance principles; strong project management and organization skills, analytical and problem-solving skills, communication and negotiation skills.
Experience:
Ten or more years of directly related professional level experience.
Supervisory
Experience:
Two or more years as a manager, providing leadership, coaching, guidance, and training and contributing to staff development.
Supervised subordinates or contractors with somewhat differentiated roles.
Subordinate positions carried several different titles.
Functions, though similar in objective, were distinct.
Education:
Bachelor's degree in a related discipline.
Computer Skills:
Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.
Physical Requirements The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
Travel:
Occasional day or overnight travel.
Welcome to an open lane of possibility.
Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.
Nissan is committed to a drug-free workplace.
All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions.
All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture, and sell high-performance vehicles.
It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.
Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
Visa sponsorship for this position is not available at this time.
NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.
When everyone belongs, the power of NISSAN is undeniable.
Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.
We have over 10 Business Synergy Teams (BSTs) across the U.
S.
and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business.
We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Franklin Tennessee United States of America.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Full-time 10 hours ago Full Job Description With a focus on Mobility, Operational Excellence, Value to our Customers and the Electrification of vehicles, you can expect to be part of something exciting.
From the sleek design of our vehicles to the unique opportunities we offer around the globe, Nissan exemplifies ingenuity in everything we do.
Our people are what drive the business forward.
We are seeking a Manager, NESNA Marketing and Operations to join our team at the Nissan North Americas Headquarters in Franklin, TN.
Job
Summary:
Manages the day to day business for Nissan Extended Services, North America (NESNA) in all areas related to Marketing and Operations, ensuring programs and activities are implemented to meet divisional sales and profitability objectives.
Identifies opportunities for improvement.
Recommends and manages processes and actions that support the organization's objectives.
Manages vendors that support extended service contract products.
Those products include vehicle service contracts, pre-paid maintenance contracts, GAP and ancillary product contracts.
Job Functions include but are not limited to:
Manages the annual pricing reviews to ensure competitiveness and financial stability of extended service contracts programs.
Manages the VSC (Vehicle Service Contracts) Dealer Support Call Center.
Prepares and manages department budgets, ensuring expenditures are on target.
Manages the development and enhancement of extended service contract offerings and provides recommendations to management.
Acts as intermediary to resolve issues between customers and dealers or affiliated organizations.
Works with internal I.
T.
department to identify and update system deficiencies.
Develops and manages new processes, policies and procedures to ensure customer satisfaction with extended service contract related products and services.
Oversees the development, production and maintenance of all marketing communication materials, including bulletins, POP, brochures and limited warranty integration materials.
Ensure that all communication materials meet applicable Nissan and Infiniti visual identity/brand guidelines.
Manages all VSC sales reporting.
This includes monthly VSC Performance Reports as well as ad hoc reports for management and field.
Reporting utilizes host, PCMI applications as well as Tableau reporting tool.
Manages relationship with Third Party Representation vendors.
Monitors compensation plan, general activities, and overall performance.
Collaborates with vendors to provide business-related support to vehicle service contract programs.
This includes attending trade shows, keeping abreast of new technologies and reviewing recommendations, determining applicability, and presenting to management and potentially NESNA board of advisors.
Ability to manage Direct Sales Channel for NESNA.
Management Accountabilities:
Has nonexempt through Specialist-level exempt subordinates or contractors.
Supervises and provides leadership, coaching, guidance, training and staff development; interviews and selects unit employees; plans and evaluates employee performance; transfers, and promotions; counsels and disciplines employees as necessary; recommends termination when appropriate; and monitors time and attendance of subordinates.
As necessary, performs other related duties of which the above are representative.
Minimum Requirements:
The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.
Job Knowledge and Skill:
Knowledge of accounting and finance principles; strong project management and organization skills, analytical and problem-solving skills, communication and negotiation skills.
Experience:
Ten or more years of directly related professional level experience.
Supervisory
Experience:
Two or more years as a manager, providing leadership, coaching, guidance, and training and contributing to staff development.
Supervised subordinates or contractors with somewhat differentiated roles.
Subordinate positions carried several different titles.
Functions, though similar in objective, were distinct.
Education:
Bachelor's degree in a related discipline.
Computer Skills:
Working knowledge of word processor, spreadsheet, other PC applications, or mainframe applications to produce non-standard, creative products.
Physical Requirements The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.
Travel:
Occasional day or overnight travel.
Welcome to an open lane of possibility.
Drive your career forward and join the company leading the technology and business evolution of the automotive industry by applying today.
Nissan is committed to a drug-free workplace.
All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions.
All of us at Nissan - regardless of functional area or expertise - share a passion to design, manufacture, and sell high-performance vehicles.
It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law.
Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.
Visa sponsorship for this position is not available at this time.
NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team.
When everyone belongs, the power of NISSAN is undeniable.
Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.
Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard.
We have over 10 Business Synergy Teams (BSTs) across the U.
S.
and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included.
Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business.
We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.
Join us as we carry our commitment to diversity and inclusion into the future.
Franklin Tennessee United States of America.
Estimated Salary: $20 to $28 per hour based on qualifications.
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